Bookpack Orders Student Details Booklist Shopping Cart FAQs About Us Privacy & Security Contact Us
Bookpack Orders


Welcome to School & Office Supplies’ online bookpack ordering facility.

To access the booklists, enter your school code and follow the prompts– it’s very simple!


Enter your School Code Here

These bookpacks contain everything your child needs to commence the new school year.

Note:  If you have missed the cut-off date for your school, please refer to
our booklists page to download your list or contact us on 1300 PENCIL (736 245).

© 2010 - School & Office Supplies
Student Details

Fill in the students details

*denotes required field

*Students Class

BOOKLIST 2020  

*Delivery Options Binding Error
*Surname   Binding Error
*Students First Name   Binding Error
*Delivery Address (line 1)   Binding Error
Delivery Address (line 2 optional)   Binding Error
*Suburb & State   Binding Error
*Postcode   Binding Error
*Phone Number   Binding Error
*E-Mail Address   Binding Error

Special Delivery Instructions
(Where delivery is offered only)

  Binding Error
Gender:
Used for colour selection only
   


© 2010 - School & Office Supplies
Booklist - Year level

Click to download PDF

Status Column:
R = Required (quantity automatically included in Order)
X = Excluded from Full Book Pack option
* = Item retained from Previous Year(s) / New Students Only (Excluded from Full Pack option)

Full Pack Value =

© 2010 - School & Office Supplies
Shopping Cart 

STUDENT ORDER HAS BEEN SAVED
Select a new Year Level for another Student
Select a new School for another Student



ORDER DETAILS

CHECK OUT


ORDER VALUE (AUD)
$0.00

Check your order details below and if correct
click PAY NOW button

There will be a short delay while you are connected to the Banks payment server
click the PAY NOW button ONCE only




© 2010 - School & Office Supplies
Frequently Asked Questions

 


  1. How to place an order
  2. Payment
  3. Pricing
  4. Deliveries
  5. Handling Fee
  6. Missing items
  7. Changing an order
  8. Cancelling an order
  9. Late orders
  10. Damaged/Faulty goods
  11. Returns
  12. Refunds

1. How to place an order

Click on the Bookpack Orders tab at the top of the screen. Enter your school code, press the enter button and you are on your way! You can select the products from the available lists for your school/college and adjust the quantities if you wish. And don’t forget, more than one booklist can be included in the one transaction.

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2. Payment

Payment is required at the time of ordering, using either Mastercard, Visa or Amex through ANZ’s secure e-gate payment gateway. For more information on our Privacy and Security Policies refer to our Privacy page.

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3. Pricing

All prices shown are inclusive of GST where applicable.

Pricing for similar items is consistent for each year level for your school/college’s booklists. However, pricing for similar items on booklists may vary from school to school. This is because the pricing level is determined by the school in line with the commission level selected (if any).

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4. Deliveries

The delivery period for your bookpack(s), if ordered by the due date, will be within the delivery timeframe previously determined in conjunction with your school/college.  These dates will be on the Booklist Online Ordering Instructions sheet that was distributed to each student by the school/college.  If you’ve lost your copy, please email bookpacks@schoolandoffice.com.au  to find out the delivery dates for your school/college.

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5. Handling Fee

All Orders are subject to a Delivery fee.  This charge will automatically be added to your order if it is delivered.

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6. Missing items

Should you believe your pack is missing an item, please contact our friendly Customer Service staff on 1300 PENCIL (736 245) or via email at bookpacks@schoolandoffice.com.au and we commit to resolving your query within 2 working days.

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7. Changing an Order

Your order cannot be modified once submitted.

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8. Cancelling an Order

Orders once placed, are firm orders and cannot be cancelled or withdrawn unless the student is relocating and enrolled in a new school.   Please contact bookpacks@schoolandoffice.com.au to arrange cancellation.  Proof of new enrollment may be required.

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9. Late orders

If you have missed the cut-off date for ordering through our bookpacks online website, you can purchase supplies in our retail showroom at Wynnum.  Alternatively, if you’d prefer a home delivery option (7 to 10 working day turn-around), you can shop for your requirements through our school supplies website which is open to the public at  www.schoolandoffice.com.au (shop pricing applies).

If you need to order supplies after the cut-off date for a student who is a new enrolment, special arrangements can be made directly with School & Office Supplies.  Either phone 1300 PENCIL (736 245) or contact us via email at bookpacks@schoolandoffice.com.au to order.  Please note, that new enrolment orders are dealt with separately and depending on when your late order is placed, it may be delivered in a different time frame to that pre-arranged with the school/college for those orders placed by the due date.

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10. Damaged/Faulty Goods

Our bookpacks are shipped in very sturdy, corrugated boxes, so the supplies you order should arrive in pristine condition.  For any goods received which are faulty, damaged or supplied in error, please email us at bookpacks@schoolandoffice.com.au and we will arrange for return and replacement of the item(s) concerned.

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11. Returns

See “Damaged/Faulty Items” section for returning such items.  Unfortunately, we cannot return items that were ordered in error.

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12. Refunds

Please make your selections carefully, as we do not give refunds if you simply change your mind.

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© 2010 - School & Office Supplies
About us  

ABN: 42 517 663 556 The Andrew Baker Family Trust - Trading as School & Office Supplies.



Established in 2003, School & Office Supplies aims to serve the needs of Schools, Teachers, Librarians, Parents and Students. We provide educational supplies to customers throughout Australia.

The founders of the business saw that there was a need in the marketplace for a supplier that could cover the full range of educational supplies, providing quality solutions and value for money in all their dealings.

With a large retail showroom located in Wynnum, students, parents and teachers can be confident of being able to source all of their textbook and stationery needs from one supplier.

To access over 18,000 stationery, office supplies, teacher resources and educational supplies, visit our main website at www.schoolandoffice.com.au

Contact School & Office Supplies

© 2010 - School & Office Supplies
Privacy & Security

Privacy

School & Office Supplies respects your right to privacy under the Privacy Act 1988 (Commonwealth) and is required to comply with the national privacy principles in respect of the collection of personal information from individuals.

The information we collect

On our website, when you order products, the personal information we collect from these pages includes your name, address, email address, and telephone number.

How you can access or correct personal information

You may request access to personal information we hold about you by contacting us. If you believe that the personal information we hold about you is incomplete or inaccurate, then you may ask us to amend it. If you have any questions about our policy, or any complaint regarding treatment of your privacy by us, please contact us at bookpacks@schoolandoffice.com.au.

Use of Cookies

Our website does not use cookies to collect your personal information. Cookies are only used to complete orders on our site. A 'cookie' is a small file which contains a piece of text identifying your browser to our site. It is quite common for online shopping sites to send such a 'cookie', and its purpose is to tell us that a previous visitor to www.bookpacks.com.au and/or www.schoolandoffice.com.au  has returned.

How we use the information

We only use your information to enable us to fulfill any online orders you place or to contact you regarding an issue in relation to your order.
We will not without your prior consent disclose personal information collected about you on this website to any other party except in the case of our carriers (delivery contractors)  to whom we supply your name and address details, as well as any particular delivery instructions you have given us.
We do not sell or rent any customer lists.

Links

This privacy policy applies solely to information collected on our website and may differ from the policies from other sites that you may link to from this site. We recommend that you read the privacy policy of any site that you link to from this site.

This policy represents the policy of The Andrew Baker Family Trust trading as School & Office Supplies, as at October 2015. We may change this policy from time to time

Security

At School & Office Supplies we take very seriously the security of your information. We have implemented security measures designed to provide the peace of mind you should expect when purchasing goods over the internet.

The following indicates that you have entered a secure session and will be present when you are requested to enter your credit card details:

     1. the "https" in place of the usual "http" in your browser address box
     2. the small padlock at the foot of your browser

From our website we use a payment gateway provided by ANZ Bank, which uses 128 bit SSL encryption to collect and process your credit card payment.

As your credit card is only used in the ANZ payment gateway, your card details are not collected or stored on our website. If you're uncomfortable using your credit card online, we also accept payment by credit card over the telephone, we suggest you call us on 1300 PENCIL (736 245) and make alternative arrangements to order and pay for your order.

Please note that School & Office Supplies uses its best endeavours to protect all such information at all times, however we cannot be responsible for unauthorised access to the information.

 

 

© 2010 - School & Office Supplies
Contact Us

View Larger Map

Retail Showroom:
1/70 Tingal Road, Wynnum, Qld, 4178
Ph: 1300 PENCIL (736 245).
Fax:  07 3393 4363
Email: bookpacks@schoolandoffice.com.au


 

 

© 2010 - School & Office Supplies